Terms & Conditions
Product Returns:
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Made-to-Order Products: All products, unless specifically listed under the "In Stock No Minimum" section, are produced based on customer specifications once an order is placed. Due to the custom nature of these items, we cannot accept returns for products that have a minimum order quantity of 10 or more, as they are manufactured on demand.
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Stocked Products: Items available from our stock inventory are eligible for returns within 30 days of purchase. Please note that a restocking fee of 30% will be applicable for such returns.
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Defective Products: Should you receive a defective product, we are committed to providing a replacement free of charge within 1 year of the purchase date. If you encounter any issues with your product, kindly initiate the return process through the RMA link available at the footer of every page on our website.
Certifications:
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Company Certificates: Each order involving plastics will be accompanied by a company certificate of authenticity.
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Manufacturer Certificates: If you require a certificate directly from the manufacturer, it can be availed for an additional charge of $1,500.
Order Cancellation:
- Made-to-Order Products: Once placed, orders for products that aren’t readily available in stock cannot be cancelled due to their custom nature.
Shipping Details:
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Custom Orders: Typically, products tailored to specific requirements are dispatched within 2-6 weeks. Factors such as plastic size, color choice, and coating can influence this timeframe. Additional processes, like forming and coating, might extend the processing period. All such orders are delivered via UPS Ground.
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In-Stock Orders: Products available in our inventory will be shipped out within 2 business days using UPS Ground.
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Expedited Shipping: Should you require your order on a priority basis, kindly contact us directly using the provided contact number.
Thank you for choosing Parts Hangar Plastics. We are dedicated to serving you with quality and commitment.